FAQ: The Gardener's Guide to Gaming
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I don't see my country available for international shipping?

Shipping was set up for a limited number of countries where shipping prices were reasonable. If you would like a physical product but your country is not listed, please reach out and I will figure out the shipping cost!

Last updated: October 25, 2022 06:24

Why don't the pins or bookmarks have sample art?

The simple answer is that it isn’t done yet. This campaign is truly to raise the funds necessary to develop our book. Until we have the funding in hand, I can’t pay our wonderful artists to make all of the art I would like to have already. But rest assured as soon as we have samples they will get shared around, and our backers will likely get a chance to weigh in on the final designs!

Last updated: October 25, 2022 06:31

You've teased something in Discord that aren't on the Kickstarter yet, where are they?

We do have some more add-ons and peripherals coming soon! Some need to just get the details finalized, others are going to be a surprise! Keep an eye on the campaign and you will see more as they are ready to be revealed.

Last updated: October 25, 2022 06:31

Does the book have leshies?

Absolutely. Its not all leshies, but I’m only human, I can’t resist them.

Last updated: October 25, 2022 06:31

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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